New York City’s new City Medical Plan takes effect on January 1, 2026. If you have not received your new NYCEPPO (New York City Employee Preferred Provider Organization) medical plan card(s), please contact the NYC Office of Labor Relations (City Health Benefits) at the following applicable phone number:
Active members (646) 610-5122
Retired members (212) 513-0470
Confirm your address with City Health Benefits and ask them to resend the card(s).
Please note that every member of your family should receive a card in his or her own name. This is not applicable for those on Medicare. Medicare is a federal program and this is only applicable for those relying on City Health Benefits.
